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FREQUENTLY ASKED QUESTIONS

  • What is an Escape Room?
    An Escape Room is a fun-filled themed room filled with puzzles and games that challenge your mind and problem-solving skills. You enter the room with a group of up to six to ten people, your objective is to find the clues and solve the puzzles that will lead you to your room's end goal.
  • How long is the experience?
    Please allow 90 minutes for the full experience and arrive ON TIME! Preferably, no more than 2-5 minutes BEFORE your scheduled time. Your orientation video will START at the time the booking is scheduled. If you book a 3:30 adventure, the orientation starts at 3:30. Our missions are timed down to the minute. If you are late or if you miss the orientation, you forfeit your booking. After your orientation, you will have up to 60 minutes to complete your mission. LEGAL JUNK NOTICE: All sales are final. No cancellation is refundable. ALL cancelations that wish to be rebooked, must be received and confirmed by an Outta Time employee no less than 24 hours before scheduled time. Cancelations day of will be rebooked for a 50% inconvenience fee. No calls, no shows will not be rebooked and must be rescheduled/repurchased from the website.
  • What if I don't want to go in with strangers?
    All of our games are now private, when you book a game only your group may enter it with you!
  • Are there any age restrictions?
    Yes, due to liability reasons no one under the age of 13 will be admitted. Ages 13 to 17 must have a ticketed adult accompanying them.
  • What does the cost of admission cover?
    Your admission fee (paid online) ensures the game will be a private event for you and your party.
  • Can I take my own photos?
    You may take photos before or after completing your mission but not during (to ensure puzzle secrecy).
  • Is there anything scary or gross in the rooms?
    This isn't a haunted house, there are little to no jump scares or boogeymen in the walls. The experience is meant to be suspenseful and thrilling, and certain rooms have a "spookier" tone than others but nothing too scary. Nothing worse than what you might see in an episode of The Munsters, The Addams Family, or Scooby-Doo.
  • I still have a question!
    Feel free to contact us at any time 24/7 via the contact form on the Contact Us page.
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